An award should go to the Virgin Airlines desk attendant in Sydney,
some months ago for being smart while making her point,
when confronted with a passenger who probably deserved to fly as cargo.
A crowded Vigin Flight was cancelled after Virgin 767 had been withdrawn from service.
A single attendant was re-booking a long line of inconvenienced travelers.
suddenly, an angry passenger pushed his way to the desk.
He slapped his ticket down on the counter and said, "HAVE to be on this flight and it HAS to be FIRST CLASS."
The attendant replied: " I'm sorry, sir. I'll be happy to try to help you, but i've got to help these people first,
and I'm sure we'll be able to work something out."
The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear,
"DO YOU HAVE ANY IDEA WHO I AM?
Without hesitating, the attendant smiled and grabbed her public address microphone,
"May I have your attention please, May I have your attention please."
She began - her voice heard clearly thoughout the terminal.
"We have a passenger here at desk 14, WHO DOES NOT KNOW WHO HE IS. If anyone can help him
find his identity, please come to Desk 14."
The folks behind him laughing hysterically.. The man glared at the virgin, gritted teeth
and said: "f--k you!!".
without flinching, she smiled and said: "I'm sorry , sir, but you'll have to get in line for that too".
GOD doesn't need my ability, but my availability.